Clear agreements.

Cancellation and reservation conditions

The €10 per person deposit confirms the reservation, is deducted from the final bill and is non-refundable. Regular reservations cancelled within 24 hours or no-shows incur €15 per person in total, less the deposit already paid.

For groups of six or more and all arrangements, cancellation 14 days or more in advance only forfeits the deposit; 7–14 days incurs 50% of the arrangement price; less than 7 days or a no-show incurs 100%, each less the deposit already paid. Guest reductions are partial cancellations. Increases depend on availability.

Allergies and dietary requests must be provided in advance. Cross-contamination cannot be guaranteed. Outside decorations, food and drinks are not allowed.

All styling, decorations and related materials are hired for use during the booking and remain the property of MÌO. They may not be taken away unless a MÌO staff member expressly permits this on site. Guests may not photograph, film or publish images of MÌO employees without their prior permission.

Styling is a separate, fully prepaid service. More than 14 days in advance, 50% is refunded. Within 14 days or for a no-show, no refund is due. Custom or already purchased materials are non-refundable at any time.

Orders and payments

Online orders are for pickup only. An order or booking is only final after Mollie confirms successful payment. If a technical price discrepancy occurs, the server-validated price shown before payment applies.

Cancellation payment

No automatic debit takes place. If staff review determines that an additional cancellation amount is due, MÌO sends a separate Mollie payment link.